I often enjoyed the Pizza Picazzo in Sedona while I lived there. I found the food and the service to be excellent. So I was pleased when I saw they were opening a new location in Flagstaff I hoped for the best.

I got a work in progress.

I mean that in the best possible light. While I saw short comings, I saw a similar spark that endeared me to the Sedona location and hope I'll see improvements to continue in this Flagstaff location.

The Food
The pizza crust was a bit flat, not quite the same chewy texture I was used to in Sedona. I know it can be done here, Fratelli's crust is excellent. Considering that Flagstaff is at a higher elevation it may take them a time to adjust to the elevation difference, after all Tempe and Scottsdale are far different in elevation.

The Service
Here was the spark, the helpful and considerate staff was a sign I recognized from Sedona. My initial order had a problem and they immediately offered to refill my drink while they made a fresh order. It shows a deadication to quality to customer service and quality.

Other Thoughts
Location, it can't be improved unfortunately. The location made a great pool hall 12 years ago, but it's been so boxed by the new layout it doesn't reflect the openness or light that we get in Arizona. One aspect I loved in Sedona was the view of the Red Rocks. A view of the Peaks would have been similarly stirring. Even without the current construction just North of the restaurant views will be few and far between. It's Arizona, show me the light! Furthermore, it's bad marketing to give people pizza boxes without the location you bought the pizza from on the box. It may have been a cost savings issue, but they could have been used at other locations until they ran out. Flagstaff's location should be listed on their box. It only makes sense for future buisness.

In the end I see hope and the potential for yet another great Flagstaff restaruant.